Returns & Exchanges
We strive for perfection in every track, but if you are not satisfied with your final audio file, we offer a 14-day revision and refund window for all digital services. Our goal is to ensure your sound meets professional industry standards through a transparent and fair correction process.
Return Process
- 1.Submit a Revision Request
Log into your account dashboard and select the project you wish to modify, providing specific feedback on the sonic adjustments required.
- 2.Technical Review
Our engineering team will review your request within 24 hours to determine if the issue can be resolved through a complimentary mix adjustment or mastering tweak.
- 3.Processing Your Refund
If we cannot meet your technical requirements after the first revision, you may request a full refund to your original payment method via our support portal.
- 4.Confirmation
Once your refund is approved, you will receive an email confirmation and the funds will appear in your account within 5-10 business days depending on your bank.